SELECT THE PRODUCT & SERVICES OF YOUR INTEREST

Customer 360 - Loyalty System

Prefrence, Experience & Loyality Management System
Product Review
  •   Bonus
  •   Discount coupons
  •   Loyalty campaign
  •   Trial coupouns
  •   Loyalty Card
  •   Customer satisfaction management

Customer loyalty program combines traditional and new age customer loyalty programs by studying behavioral patterns & blueprints

Digital Poster Manager

World’s leading Digital Media Space & Banner Exchange Manager
Product Review
  •   Mass media promotion
  •   Promotion though multi-channels
  •   Measure customer sentiments
  •   Global marketing
  •   Consistent communication
  •   Digital contact center

Digital poster manager takes care of all advertising activities by assisting you on where you can post, who all will see and what all impact it will have. The software shows space available on the Web and social media.

Customer Campaign Management Studio

Campaign across multiple Customer Segments
Product Review
  •   Bulk campaigns
  •   Alerts & notifications
  •   Predesigned template
  •   Campaign sequencing
  •   Grouping of leads
  •   360 degree awareness

Campaign studio facilitates manual designing & automatic scheduling. The system aggregates individual data reports for analyzing customer requirement & to tailor products / services as per customer expectation.

Wave Campaign System

Nonstop sentiment driven campaign scheduler
Product Review
  •   Data segregation
  •   Visualization dashboards
  •   Campaign feedback system
  •   Survey capabilities
  •   Campaign data analysis
  •   Real-time campaign tracking

Wave Campaign System to build best in class campaigns to enhance brand promotion in market & to engage large prospects & customer to build relationship & trust.

Billion Lead

Lead Directory Management System
Product Review
  •   Lead Directory
  •   Lead Dossier
  •   Appointment booking
  •   Opportunity Brief
  •   Pipeline alerts
  •   Lead nurturing

Billion Lead is a Global Lead Management system & Database Technology which acquire leads based on inventive location – based technology.

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Shopper Sentiment

Improve Footfall, CSAT, Conversion Campaigns
Product Review
  •   Business Intelligence
  •   Minimize decision- making risks
  •   Accurate business forecasting
  •   Sentiment analysis
  •   Identifies unexpected barriers
  •   Monitor Shopping Trends

Shopper Sentiment helps understand which particular area is of interest or troublesome to the customer and helps enhance their experience accordingly.

ProAlign Management System

Align your Products & Services to Changing Customer Needs & Market Conditions
Product Review
  •   SKU Alignment
  •   Product Line Alignment
  •   Forecast alignment
  •   Brand Alignment
  •   Seasonality Alignment
  •   Identifies preferences

ProAlign Management System reviews various opinions & preferences to overcome uncertainty by understanding trends which enhance sales growth.

Pricing Optima

Optimal pricing model
Product Review
  •   Price-point modeling
  •   Premium pricing
  •   SKU pricing
  •   Competitive pricing
  •   Discounting pricing
  •   Product line pricing

The price optima suite provides a comprehensive view on pricing strategies for retailers to optimize pricing and reduce uncertainty by providing insight on consumer behavior and competitor pricing, without compromising existing pricing strategy or brand image.

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Monday 9AM

Workforce Collaboration & Productivity Enhancement
Product Review
  •   Latest Project updates
  •   Status Report
  •   Workforce collaboration
  •   Multimedia message
  •   Offline Messaging
  •   Group chats and Discussions

With Monday 9AM, organization goals are clearly assigned to workforce for the team & individuals to align their targets, schedule tasks & maintain coordination.

Pulse of Competitor

Business Competitiveness Management Dashboard
Product Review
  •   Brand reputation
  •   Brand position
  •   Competitor watch
  •   Competitor insight
  •   Risk indications
  •   Competitive intelligences

Know more about your competitors to see where they are ahead of you and where you can score over them. Pulse of competitor is an innovative product that allows you to position your brand, product, or service much better.

iWatch WebService

Metrics monitoring tool
Product Review
  •   Financial watch
  •   Tail event watch
  •   Market watch
  •   Influencer watch
  •   Regulatory watch
  •   Business watch

Metrics monitoring tool to gain insight on the state of the market, media talks, about your business so as to control the discourse. Other things that you can monitor are prices of essential commodities, tail events, trends & key influencers.

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Impressions Manager

Brand & Product Impressions
Product Review
  •   Banners
  •   Videos
  •   Online impression
  •   Blogs
  •   Articles
  •   Brand impression

Impressions Manager ensures that Brand Reputation is maintained well by monitoring customer opinions towards brand usage so as to take immediate action to correct any complications that occur.

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Pulse Of Customer

Enterprise Customer Pulse management Suite
Product Review
  •   Compute sentiments
  •   Triangulate customer
  •   Consolidated customer data
  •   Social media identify
  •   Customer segmentation
  •   Social media manager

Listen to millions of conversations on the web, triangulate information, analyze customer sentiments and engage the customers through our pulse of customer system that helps businesses with effective customer servicing and harvesting.

Social Media Manager

World’s leading Social Media Analysis Engine
Product Review
  •   Social translucence
  •   Secure communication
  •   Activity monitoring
  •   Individual reports
  •   Consolidated posts
  •   Analyze customer sentiment

Enterprise Social Media Analysis Engine aggregates data of customer by listening to millions of conversations from 100,000+ source systems across 35 languages.

Impression 24*365

Capture Opinions, Interest, Atttitude towards Brand(s) & Product(s)
Product Review
  •   Customer behavior monitor
  •   Forecast demands
  •   Customer preference management
  •   Active listening
  •   Customer identify
  •   Analyze customer feedback

Impressions 24 x 365 gives consolidated data on customer opinions, interest, attitude towards companies, brands & products by exploring the social media subject.

iDecision Maker

Decision Flow Management Suite
Product Review
  •   Customer insight
  •   Predictive analytics
  •   Decision analytics
  •   Prescriptive analytics
  •   descriptive analytics
  •   iDecision flow stack

The iDecision Maker suite comprises techniques to analyze decision flow of the audience on brand selection, predicts customers’ decision process from their history of shopping & manages impulse purchases by analyzing the product’s benefits & exact usage.

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Unified Communication System

Unified concurrent communication system
Product Review
  •   Voice to Text
  •   Text to Chat
  •   Q&A system
  •   Chat to Dial
  •   Live video Chat
  •   Flexible discussions

Unified Communication System (UCS) allows customers to communicate seamlessly by reducing latency, managing flows, and eliminating device and media dependencies.

iClarity System

Constructive question & answer session for discussion
Product Review
  •   FAQ dashboard
  •   Live interaction
  •   Dialogue system
  •   Data synthesis
  •   Data management
  •   Business analytics

iClarity system is an advanced natural language processing system to interact in natural human terms across a range of questions discussed in both online & offline modes by customers.

iDialogue Systems

Dialogue management system
Product Review
  •   Semantics report
  •   Data management
  •   Clarity system
  •   Knowledge base
  •   Trained conversation
  •   Engagement module

iDialogue is a system designed to engage people in communication in a very structured manner so that every conversation can be aligned to produce productive results.

Omni-Channel Manager

Omni channel management, Digital identity triangulation
Product Review
  •   360 degree awareness
  •   Safer engagement
  •   Social media channel
  •   Brand impact score
  •   Delivery tracking
  •   Multi-channel engagement

Omni-channel manager provides the customer with a seamless online & offline shopping experience across Internet, Mobile, Social Media Channels, SMS, Voice Mail, Digital Tele-Presence, Chat, UCS, In-Store engagement, Supply Network engagement, & Delivery Tracking.

Digital Presence Contact Center

UCS – Customer contact center
Product Review
  •   Live chat
  •   Instant message
  •   Multi-channel communication
  •   Desktop sharing
  •   Speech recognition
  •   Supports digital channels

Our Digital Presence Contact Center is the smartest & fastest medium to provide seamless customer care with intelligent FAQs, live chat support, & multi-medium communication.

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OrgTarget Planning System

Organizational Target Planning & Organizational Goal Setting
Product Review
  •   Target analysis
  •   Target assistance
  •   Target management
  •   Target consulting
  •   Target alignment
  •   Yield management

The system provides integrated target management services on key requirements of brand target, revenue target, profit target, innovations, smart selling, executive assistance, success blueprints and quantified target metrics.

My-T Performance Coach

Baseline | Orientation | Culture Management
Product Review
  •   Manage KRA / KPI
  •   Multimedia messages
  •   Business performance metrics
  •   Relative Market Share
  •   Priority management
  •   Brand development Index

The performance enhancement system monitors & review elements to achieve targeted goals of accurate standard; make sure the goals adhere to the actual requirement.

Organization Metrics Manager

Metrics Management Tool
Product Review
  •   Manage KRA / KPI
  •   Metrics planning system
  •   Business performance metrics
  •   Relative Market Share
  •   Business metrics
  •   Brand development Index

The performance enhancement system monitors & review elements to achieve targeted goals of accurate standard; make sure the goals adhere to the actual requirement.

Friday 5PM

Performance Review Management System
Product Review
  •   Review outcomes
  •   Status reports
  •   Video chat
  •   VoIP/SIP
  •   Monitor progress
  •   Workforce productivity

Friday 5PM app is designed for individuals, teams & the organization to quickly monitor the performance of tasks and maximize worker output by timely review of progress.

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Deep Learning

Artificial Neutral Learning Network, Behavioral Learning & Knowledge Engine
Product Review
  •   Data modeling
  •   Data extraction method
  •   Knowledge management
  •   Data processing
  •   Behavioral learning
  •   Probabilistic Interpretation

Deep learning system for your business to analyze customer behavior in advanced pattern surrounding scientific research to gain business intelligence.

Group Learning

Advanced Learning System, Assessment, Training & Talent Transformation
Product Review
  •   Quick assessments
  •   Online courses
  •   Interactive training session
  •   Iterative Learning
  •   Collaborative Learning
  •   Advanced learning system

Group learning facilitates knowledge sharing & knowledge management. It assist in building various skills like technical competency, behavioral competency and business competency.

Knowledge management system

Innovative Knowledge Management Engine
Product Review
  •   Behavioral learning
  •   Machine learning
  •   Integrated knowledge engine
  •   Artificial Intelligence
  •   Risk management
  •   Knowledge transfer

The engine comprises stack of business strategies useful to transform organization performance. Knowledge management reduces the efforts of uncertainty in decision making.

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Monday 9AM

Workforce Collaboration & Productivity Enhancement
Product Review
  •   Latest Project updates
  •   Status Report
  •   Workforce collaboration
  •   Multimedia message
  •   Offline Messaging
  •   Group chats and Discussions

With Monday 9AM, organization goals are clearly assigned to workforce for the team & individuals to align their targets, schedule tasks & maintain coordination.

Friday 5PM

Performance Review Management System
Product Review
  •   Review outcomes
  •   Status reports
  •   Video chat
  •   VoIP/SIP
  •   Monitor progress
  •   Workforce productivity

Friday 5PM app is designed for individuals, teams & the organization to quickly monitor the performance of tasks and maximize worker output by timely review of progress.

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Pulse Of Customer

Enterprise Customer Pulse management Suite
Product Review
  •   Compute sentiments
  •   Triangulate customer
  •   Consolidated customer data
  •   Social media identify
  •   Customer segmentation
  •   Social media manager

Listen to millions of conversations on the web, triangulate information, analyze customer sentiments and engage the customers through our pulse of customer system that helps businesses with effective customer servicing and harvesting.

Previous
Next

Monday 9AM

Workforce Collaboration & Productivity Enhancement
Product Review
  •   Latest Project updates
  •   Status Report
  •   Workforce collaboration
  •   Multimedia message
  •   Offline Messaging
  •   Group chats and Discussions

With Monday 9AM, organization goals are clearly assigned to workforce for the team & individuals to align their targets, schedule tasks & maintain coordination.

Friday 5PM

Performance Review Management System
Product Review
  •   Review outcomes
  •   Status reports
  •   Video chat
  •   VoIP/SIP
  •   Monitor progress
  •   Workforce productivity

Friday 5PM app is designed for individuals, teams & the organization to quickly monitor the performance of tasks and maximize worker output by timely review of progress.

Group Learning

Advanced Learning System, Assessment, Training & Talent Transformation
Product Review
  •   Quick assessments
  •   Online courses
  •   Interactive training session
  •   Iterative Learning
  •   Collaborative Learning
  •   Advanced learning system

Group learning facilitates knowledge sharing & knowledge management. It assist in building various skills like technical competency, behavioral competency and business competency.

All-My-T

Target Management System
Product Review
  •   Timeline management
  •   Quality management
  •   Target planning system
  •   Resource management
  •   Cost management
  •   Productivity management

All-My-T, a productivity management tool to manage targets in an organization by consolidated 360 degree view of each and every process of project development and other resources to secure the right path towards in attaining the project goals.

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Pulse of Competitor

Business Competitiveness Management Dashboard
Product Review
  •   Brand reputation
  •   Brand position
  •   Competitor watch
  •   Competitor insight
  •   Risk indications
  •   Competitive intelligences

Know more about your competitors to see where they are ahead of you and where you can score over them. Pulse of competitor is an innovative product that allows you to position your brand, product, or service much better.

Previous
Next

Billion Lead

Lead Directory Management System
Product Review
  •   Lead Directory
  •   Lead Dossier
  •   Appointment booking
  •   Opportunity Brief
  •   Pipeline alerts
  •   Lead nurturing

Billion Lead is a Global Lead Management system & Database Technology which acquire leads based on inventive location – based technology.

Customer Campaign Management Studio

Campaign across multiple Customer Segments
Product Review
  •   Bulk campaigns
  •   Alerts & notifications
  •   Predesigned template
  •   Campaign sequencing
  •   Grouping of leads
  •   360 degree awareness

Campaign studio facilitates manual designing & automatic scheduling. The system aggregates individual data reports for analyzing customer requirement & to tailor products / services as per customer expectation.

Wave Campaign System

Nonstop sentiment driven campaign scheduler
Product Review
  •   Data segregation
  •   Visualization dashboards
  •   Campaign feedback system
  •   Survey capabilities
  •   Campaign data analysis
  •   Real-time campaign tracking

Wave Campaign System to build best in class campaigns to enhance brand promotion in market & to engage large prospects & customer to build relationship & trust.

Previous
Next

Customer 360 - Loyalty System

Prefrence, Experience & Loyality Management System
Product Review
  •   Bonus
  •   Discount coupons
  •   Loyalty campaign
  •   Trial coupouns
  •   Loyalty Card
  •   Customer satisfaction management

Customer loyalty program combines traditional and new age customer loyalty programs by studying behavioral patterns & blueprints

Previous
Next

Shopper Sentiment

Improve Footfall, CSAT, Conversion Campaigns
Product Review
  •   Business Intelligence
  •   Minimize decision- making risks
  •   Accurate business forecasting
  •   Sentiment analysis
  •   Identifies unexpected barriers
  •   Monitor Shopping Trends

Shopper Sentiment helps understand which particular area is of interest or troublesome to the customer and helps enhance their experience accordingly.

Previous

Recommended packages

Thomas Consulting Package

Innovation Consulting
Innovation Agenda
Design Engineering
Desirability Engineering
Hypothesis Validation
Technical Feasibility
Business Viability
Ideation

Thomas Product Development Package

New Product Development
Technology Development
Product Management
Product ReEngineering
Lab to Market Research
Technology Management
Product Improvement

Thomas MarketShare Package

Revenue Targets Fulfillment
Revenue Targets
Growth Targets
Expansion targets
Brand Development
Product Marketing
Customer Campaign
Campaign Management

Enterprise Transformation Package

KRI & KPI Fulfillment
Process Transformation
Technology Utilization
Creative Services
Workforce Collaboration
People Innovation
Enterprise Adoption
Change Management

Thomas Support Package

Innovation Project Support
Knowledge System
Technology Support
Delivery Enhancement
Life-cycle Management
Product Data Management

Thomas Workshop Package

Innovation Workshop
Creativity Training
Management Training
Innovation Culture
Innovation Models
Rate of Innovation
Competitive Differentiation
Rapid Development Cycles

Thomas Innovation

Integrated Business, Process & Technology Innovation Company

Thomas Innovation is a global invention and innovation company – a one-stop-shop for all your innovation needs. We create invention and innovation for fortune 500 companies and S&M Enterprises mainly on products, process and services. We assist organizations to overcome their barriers to innovate and achieve their intended business goals. We have wide range of capabilities spread across Product & Technology Innovation, People & Process Innovation, Design & Brand Innovation and Market & Services Innovation.

Our Innovation services are Product Design Services, Algorithm Services, Technology Development, Ideation & Hypothesis validation, Lab2Market Services, ROI planning, Test Marketing, Innovation Lifecycle Management Services.   

We help organizations across the entire innovation management spectrum.

PEOPLE INNOVATION
BUSINESS INNOVATION



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